Data Activated Personalization in Internet Banking

For banks to realize full set of potential benefits offered by Internet Banking, the scope of channel migration campaigns must be broadened – from acquiring customers on channels to include ‘channel maturity’ – maturing customers on channels.

The Indian Banking Customer Experience

Accenture has released an interesting quantitative research paper – ‘The Indian Banking Customer Experience’. The research is focused primarily on banking services distribution touch points.

The High Performance Entrepreneur

The High Performance Entrepreneur

Leaders should actually start taking actions for becoming a high-performance entrepreneur – instead of just discussing about it.